they think that you've violated one or multiple rules on their ToS. sadly I don't think you'll get your money back. almost every day I see people post similar stories and usually don't get any response from them.
This isn't anything new. Their ToS is a complete joke which they use as a tool to continue scamming their customers. More and more gamblers keep getting scammed by them because they fail to research this site properly before investing.
Most of the complaints that appear in this thread are spam, which has been posted over and over again by the same accounts every few days for many months. Most of them have long time ago been negated, but these people continue to spam.
Quiet shill. The truth is that the biggest spammers in this thread are you and your shill buddies who keep repeating the same nonsense every week in order to satisfy 1xbit.