Quote from: seleme on February 06, 2022, 08:59:26 PM

Quote from: naim027 on February 06, 2022, 12:54:12 PM

Quote from: seleme on February 05, 2022, 08:50:04 PM

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

Hope they will explain, it is truly disgusting for old players above plat2. Why there is no room for low rollers while everything is done in favor of high rollers? Low-rank players should be able to race up to gold, the separate race or raffle for plat+ players also will make it fair. Ofc, no one can say high-roller to wager low or cut his raffle winnings but it should be fair for low ranks too, IMHO.

Quote from: 7788bitcoin on February 06, 2022, 09:38:12 PM

Quote from: Dewi Aries on February 05, 2022, 06:34:58 AM

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Whereas I hit Platinum 1 8 months ago now 39% towards Platinum II somehow i can hit platinum 4 Undecided

what sucks is the reload bonus is also removed?
We understand if the VIP host is removed due to limitations but why reload too , maybe with this new rule i won't be obsessed with chasing new levels.

I am curious to know your position in the overall position since you said you are wagging because you are obsessed in chasing new levels. I never had this kind of obsession but i am in the site from the start and i am just reaching platinum 1 and who knows how much time it will take for me Cheesy

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Quote from: seleme on February 05, 2022, 08:50:04 PM

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Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

You cannot expect any gambling house to take care of the low rank users like they do with the high rollers Tongue

. Get into a casino and spent $100 and do you expect a suit and a VIP treatment like a user who spend millions . Stake is giving level up bonus and rake back bonus and once you reach bronze which is not a huge task you get weekly and monthly bonus and what more to expect Grin

.

I think you’ll are being bit too harsh on Stake after all they’re running a business which means they need to prioritise some user’s more, and I see nothing wrong with that because after all they need to have a profitable model in place to constantly grow itself.

@7788btcoin you have summed it correctly because it seems that users are not appreciating the freebies given by Stake, and if you want VIP benefits simply wager like those high rollers because I don’t expect Stake to change their model to satisfy few user’s.