Quote from: AmoreJaz on February 07, 2022, 05:44:32 PM

it seemed that the wintomato team has not resolved the problem of the player up until now

Yes, the problem is still not resolved and nobody contacted me from wintomato crew in any way.

Quote from: stepwilli on February 07, 2022, 08:05:32 PM

What I do not understand is why the second withdrawal is allowed and not the first? Maybe the guy is good at convincing and he successfully convinced the casino that his funds are legit and they allowed it. he then came back for the third time to repeat the same abuse but the casino are already tracking him and they confiscated his funds right after he hit that withdraw button.

What they did is right, they make the guy exert a lot of effort first but he did not know that his efforts are only going to get wasted. Not familiar to the term Pandora faucet farming but faucet abuse is popular in every casinos so I do not think every casino can make an explanation to prove that they are right.

The first funny thing is that actually, I didn't do any specific convincing job when contacting moderators on each occasion. Regarding the first WD request, I just told a mod that I have a rejected WD with some unclear comment from admin. Also, I told them that I didn't break their rules. That's all. They never asked for any proof from my side nor any other info regarding my account or me personally.

The second funny thing is that I literally didn't do anything that could even possibly look suspicious after my 6000 DOGE withdrawal has eventually been processed. I had around 250 DOGEs left on my balance, then I played a little and lost around 80 DOGEs, and so then I decided to withdraw what's left while it's still above the minimal WD threshold. Also, as you can see on screenshots, I even got a different comment this time compared to the initial rejection, which is pretty strange since nothing has changed in my account for those few days.

The third funny thing is you protecting scammers without fair reason. I just don't get it, what's your profit from attempts to protect these lying thieves.

Quote from: Pmalek on February 08, 2022, 10:01:10 AM

The remaining balance on the account was not wagered further, according to the info provided in the scam accusation thread. So the casino should explain what the player did wrong. Staying quiet makes no sense. Destroying your reputation for $20 worth of DOGE makes even less sense.

I made some wager after successful withdrawal, that's when I got some red streaks which eventually pushed me to withdraw the rest of DOGEs. Still, it does not matter at all from a logical point of view.

For sure, any decent casino should be honest with its players and keep its reputation. I guess it would be not only good for karma (still I doubt they are believers), but also profitable in the long run since such just behavior could bring them more loyal players.

Quote from: naim027 on February 08, 2022, 02:54:46 PM

Well, What if I didn't claim the Faucet? Based on that guy, He made a deposit and he made it up to 6K+ to Doge.

In my case, I used a faucet on early-stage to test the casino, it was well before I made a deposit. So it can't be a legitimate reason to reject or confiscate withdrawal of my winnings, as they did. Twice.