Quote from: naim027 on Today at 04:23:30 PM

Quote from: ipanks on Today at 03:50:59 PM

Quote from: naim027 on Today at 02:58:47 PM

Quote from: rojan on Today at 12:13:48 PM

Many are frustrated with the reason for the new changes and some have offered to compensate them. I will not say here where they should be headed, but I think they will get here if they are given the benefit of the doubt to make everyone happy. Here I think I don't know if it's important to have a VIP hotstar. I think the advantage tie is VIP

Right. I agree with you. I also don't think that having a VIP Host benefits Significantly. The main thing is VIP benefits. I understand that there are a lot of players frustrated with the new changes but, Stake had to do it to avoid too many VIP members lately. Quality matters. Suppose Stake has 100 VIP hosts. And they handling 1000 VIP members at this moment. So each VIP host handles 10 VIP members. If the VIP members increase every day and reach 1500 members, Either Stake has to hire more VIP hosts or each VIP host has to handle 15 VIP members. So, the Quality of the Support can be dropped. I don't know if it was the main reason but the reason is true.

That can need more cost to pay the VIP host that will assist VIP members and yes, the Quality of the Support can drop and make losing trust from their members. The stake will know how to handle that and changing the rule could their way to have quality VIP hosts and members and Stake maybe select only very loyal members that can be their VIP because Stake wants to give more services to the VIP members that will not be the same as regular members.

Hmm, But When you make any changes that were supposed to offer for a lifetime. At least You should make an announcement before deploying the changes. or, You can simply offer win-win things to your existing VIPs because they were supposed to get the benefits for a lifetime. Reaching Platinum 3 is not so easy. A normal player cannot be a VIP even he play there for a year or two. But, When you reach the level that means you have given a lot of afford. I am not blaming Stakes for making the changes because they had to do it to ensure the maximum quality. But, At the same time, They could offer something to their existing VIPs to make them happy. I don't know what Stakes thing about it since Stunna is silent about it.

This is the point I wanna explain, they simply ignore the old customers and all recent promotions/changes are applied to new customers. It is now even harder to get a VIP host, for the average gambler wagering 2.5 million $ is not an easy task and simply it doesn't worth the afford. Hopefully, they will take care of old registered users and should stop forgetting about old plat accounts. Today's plat3 account is like a gold account 1 year ago, Stake has to keep balance instead of putting barriers. Just my 2 cents.