Quote from: wintomato on May 11, 2022, 12:34:40 PM

Thanks for your reply, I personally missed this typic, because we are engaged in site performance upgrade staff and when I spotted the issue was too late...

I informed you about the existence of this scam accusation against your casino on 7 February. You were on the forum that day because I saw you online.

Quote from: Pmalek on February 07, 2022, 10:31:21 AM

@wintomato
I can see that you were online just a few minutes ago. Can you address the claims made by the user above me who opened a scam accusation against your site? The link is in his post.
You rejected his first withdrawal claiming he abused the site, but then you approved the second withdrawal. If abuse and misuse happened, why would you allow a player who broke the rules to withdraw the coins? And finally, after the third withdrawal attempt, you confiscated hi balance because of faucet abuse.

If he did abuse the system, can you show proof that support those claims, and explain to the community what Pandora Faucet Farming is and what the user did?

A week later, I posted in your ANN thread again mentioning the scam accusation and asking if you can share your side of the story:

Quote from: Pmalek on February 15, 2022, 12:49:53 PM

A second call to wintomato to take a look at the scam accusation thread that WaitrounDent created and share your side of the story (if there is one). Being silent makes you look bad. If WaitrounDent is a faucet abuser or you have reasons to believe he has broken certain terms, tell the community what he did wrong and what rules he didn't respect. At the moment, you are the ones who scammed the mentioned user for a petty $20.

Quote from: wintomato on May 11, 2022, 12:34:40 PM

but the user who reported us never came back here...

He doesn't have to. He most probably just registered to inform the community and make the scam accusation thread. He isn't the first one to do something like that and he won't be the last one.

Quote from: wintomato on May 11, 2022, 12:34:40 PM

he was part of bot farmer group and his account was banned the amount has never been confiscated and he could withdraw most winnings ...

If that's true, you have to prove it. Just saying it doesn't make it true. Post some proof to convince the community he is a faucet abuser. I think that's the only way to remove your negative trust rating.