Quote from: dom5684 on Today at 10:32:55 PM

Thank you for responding, would you like to see the log from right after they disconnect or any other time?

Why not post the API logs at the current time?

If you still keep disconnecting automatically right now you can copy the whole logs and let's see if we can find the reason under the logs.

Or you can troubleshoot it with your own download the troubleshooting guide from this link below

- https://canaan.io/service/447

Then open it with chrome or and PDF viewer scroll down the bottom and read "APPENDIX 4 Log Page main parameter" So that you know how to read the logs.