Quote from: curiousm on February 18, 2022, 02:04:09 PM

Quote from: rouletteking on March 28, 2016, 11:12:26 PM

UPDATE -

Still not resolved 8 hours after sending an email and logging a ticket, Live Support just told me to wait another day.

I am a VIP player here, playing at least 1000 mBTC per spin, most times more.

This is how they treat me??

Quote from: rouletteking on March 28, 2016, 04:52:25 PM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?

I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.

How dit it end for you?

LOL, Nice NECRO bumping on old issue without doing research first. You can easily see what's the result when you visit his 2 page history rather than bringing it up here to catch attention.

The case resolve during that year which you can find on his post here: https://bitcointalk.org/index.php?topic=774929.msg14358416#msg14358416

You have time digging old while you can't dig a little bit more for the result? Besides Fortunejack will have a negative trust right if they didn't solve that issue that time. That user seems problematic on any casino that except the one he is shilling by that year.