Quote from: Dewi Aries on Today at 12:48:19 PM

Quote from: Betwrong on Today at 10:07:25 AM

Quote from: Dewi Aries on Today at 09:44:31 AM

So today I made 2 deposits and managed to increase my balance by 50% of the total deposit as usual when i make a profit i will request a withdrawal. strangely this time the withdrawal took a long time to process so I contacted support , so I was asked to fill out a KYC form when I asked the reason , this is it :

As previously mentioned, The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User.

Actually I think it's a good thing that before a withdrawal you are asked for a KYC, if site detects something suspicious. It serves for the safety the users. Preventing a quick withdrawal is a good thing if there's a possibility that account was hacked.

Actually KYC is not the main problem as long as there is a good reason for it , I'm not sure the reason is security because I'm using the same IP in the past few weeks. In the future I can determine how much balance I deserve to play on duelbits maybe not bigger than usual.

at least they allow you to withdraw when forced to KYC or the account if frozen?
just curious here.

of course they have to comply with some regulations and probably that's why they ask it.