Quote from: Terk on March 27, 2014, 07:08:33 PM

Quote from: riazg on March 27, 2014, 03:28:12 PM

Quote from: VirosaGITS on March 27, 2014, 04:31:58 AM

Quote from: comeonalready on March 27, 2014, 03:45:39 AM

Quote from: riazg on March 27, 2014, 02:01:24 AM

I stopped mining at this address since the 14th of March. The account still has un-exchanged that is holding up my payout.

http://www.clevermining.com/users/1A5WnmPbYZkEBzDhaiia6Z8Ze9FFNtm1hT

Please investigate.

Thanks!

Are you seriously asking the pool operator to investigate just over USD$1 of bitcoin that is held up in your account? Simply wait until the weekend when the system automatically pays out amounts under 0.01 BTC and let him tend to more important matters. If it does not arrive over the weekend, then contact Terk.

The unexchanged in your account is worth less that USD$0.02 -- between one and two cents!

Its not holding out his payout either, he just didnt even bother reading main page nor faq nor anything.

Guys, why so harsh! 2 points:

1. Stopped using that account since March 14th... are coins really taking that long to exchange?
2. It's almost 2 weeks now, 1 weekend has already passed.

I just thought I'd bring it up in case others are having issues with coins being stuck in unexchanged for 2 weeks. I didn't say it was a pressing matter I am sure Turk has other things that are more pressing.

Peace!

Coins usually are exchanged automatically within hours or couple days (depending on the coin). We have some unexchanged balances from past days though as can be seen here: http://www.clevermining.com/profits/30-days

This is something requiring my manual investigation but I didn't have time for that having my hands full with other more urgent issues with the pool. These are really near-dust amounts so I didn't give much priority to it.

All of these balances are for some small/niche coins which we are no longer mining. I will be checking this manually when I find time.
If the coins are there (because they can be remains of some nasty/long forks which these smaller coins used to have and some of these balances might be actually orphaned), they will be exchanged and credited to users as always, even if it's only $0.02, but when it's only $0.02 then I don't give too much priority to checking it and this is why it is waiting so long to be resolved.

Thanks for your reply! Detailed as always. Keep doing your good work! all the best.