Bitvest is one of the longest signature campaign running here in the forum and one of the gambling sites that I know was reputable but this past few weeks or months it looks like many people are complaining at first I thought it was just a minor issue, yes it is a minor issue but if many people are complaining I think it can be a bigger issue. I hope they would be able to resolve or make changes regarding this minor reports.
Seems to me that lightlord doesn't want to delegate the task to his workers on this one so it's slow moving and they're definitely going to be slow because lightlord afaik is still having some health issues to he has to tend to that before doing anything else, I think that what he did is the right thing but he has to balance out the fact that some people are impatient or have been waiting for far too long.
That could be the reason but it looks like lightlord is still doing what he can to resolve things and we can understand also that some people really are impatient especially during withdrawals I hope he'd get better soon and be able to handle things the way it looks before this is just one of the downs of the project but I'm sure that lighlord and Bitvest can get through this.