Quote from: Jawhead999 on Today at 01:42:25 PM

Quote from: Rikafip on Today at 10:16:47 AM

Unfortunately, nothing we can do about it here on bitcointalk as KuCoin doesn't have an official thread here so we can't even try t press them via negative feedback.

Quote from: khaled0111 on Today at 11:30:50 AM

Kucoin don't have an official representative here on the forum so there is no need to share the ticked number.

They do have it [ANN] [EXCHANGE] KuCoin Exchange

Thank you Jawhead for correcting me. I didn't know they have an announcement thread on bitcointalk, maybe because I rarely visit the altcoins board. My bad!

Quote

@OP you can posted this accusations on their thread to make them aware, the representative also active today. I've remembered there's an accusations with similar problem and they let the customer withdraw without submitting KYC [RESOLVED] kucoin claiming kyc now mandatory demanding ID documents to withdraw

To be honest I'm not surprised why they ask you KYC, because you leave huge funds on there and almost any platform will process big funds withdrawal manually.

Wait... you have been creating topic on 5 months ago, why you comeback after 5 months? KuCoin is freezing my funds and not providing adequate customer supporr

Yes, posting in their Ann thread or sending them a PM seems like the best way to get a quick response. However, OP's case is a bit different than the case you linked because he claims he KYCed his account and sent them all necessary documents. He also said that withdrawals were disabled since last August. I hope it will be resolved the same way, though.