Quote from: judeafante on Today at 12:14:09 PM

Quote from: Mahdirakib on Today at 09:09:14 AM

Quote from: homelesskid on March 18, 2022, 11:45:24 PM

the screenshot I uploaded even the support said themselves I am not obligated to KYC

Have you read the full message of their support? It is true that you aren't obligated to complete the KYC verification. But they have also mentioned that the restrictions will stay active on your account and you won't be able to withdraw your funds if you don't go through the verification process.

No way to go but do a KYC you cannot hire someone to do a KYC for you because your issue has been exposed it's now settled that they are not trying to scam you but it's your action that caused you to lose your $40k you have to request the support to just refund you, you are now on their mercy if they will grant your request.
We have so many posts, discussions, and advice here of violating the rules and not taking into consideration the TOS and this is one costly mistake for not reading and understanding the rules.

That's a huge money and I'll do everything to recover it, I'm still wondering why they are still afraid to fill up KYC form considering that there's a huge money involve and many gamblers area really fine with the KYC as long as they are safe. Not reading the TOS can cost you a lot, to avoid this kind of problem better to ask first if KYC will be asked later on and if you are not ok with that, avoid depositing big money because restrictions will impose against you if ever.