Definetelly I want to close my accounts immediately and take my money and cryptos out. I am sure there are other more efficient honest companies to deal with. I had ask for that too and am as well waiting to be informed on the process. I hope is not taken another 4 months???
Can someone kindly advise on what other routes can be taken to get my money back and what authorities can be reported to about these dealings?
I will be posting this in other forums to get public awareness of what is going on at CEX.IO
Have you talked to the support about closing your account? If yes, what was their response about your proposed move?
Their representative here talked about it being possible. I don't know if it can apply to your case to, but hey, It doesn't hurt to inquire from him -
Also, we'd like to mention that CEX.IO never withholds the users' funds and you're absolutely free to stop cooperation with CEX.IO and withdraw all your assets. You just need to inform the team about your decision. W