This means absolutely nothing. I always play only one/my favorite slot and sometimes even 30+h in a row.
Gamblers do that.. You are a casino.. If gamblers lose a lot of money in some slot they keep playing since eventually some bigger win should pop up..
Not so long ago another provider was exploited by cheaters, you may read here:
https://bitcointalk.org/index.php?topic=5385638.msg59245546#msg59245546Playing for 16 hours with not a second pause together with winning three jackpots is a bit suspecious.
But according to your FAQ, having multiple accounts is not against the rules of LTC Casino, correct?
Yes, that is correct. But please understand that we do not blame player in using multiple accounts. It is legal. We just find suspicious playing same slot from 4 different accounts at the same period of time and winning three jackpots in a row. That is the reason for investigation.
Is there absolutely no pause between those cycles of 1.000 autospins even by a few seconds? Let's say one autospin cycle ends at 17:05:44, does the next one begin exactly at that time or is there a few seconds difference between them. Can you provide proof of those claims by showing the betting history? 16 hours continued spinning without breaks and no pause between cycles sounds like an impossible task.
Yes, no pause between spins. That is why we suspect using software. I have sent the file with his gaming history to administration of Casino Guru website where OP initiated complaint. They investigate it too, you may check there.
I am curious why UK players can't play on LTC Casino because according to your rules, there shouldn't be such restrictions. Anyone that doesn't reside in a country where crypto is prohibited is allowed to play on LTC Casino.
UK players can play. Site is banned by UK but players may use VPN. We just have suspicions that player is from UK and played from UK by some reasons that I can not make public before we finish investigation. By the way, take a look at his language style. We do not care where is he from, but if he lies even in each small detail that makes some sence.
And ofcource it goes without saying that we will not hide any information after investigation will be finished, including official letters from the provider. Just give us some time to finish investigation.
its day 5 since the game provider has been sending you the results you have asked for.
Also since you are suppose to be the most fair casino in the web would you mind to share their findings in the name of transparency ?
Whoever is reading this post could you please notify the LTC casino rep via private message as the chat operator refuse to help me to get in contact with the management of LTC casino.