Quote from: PaperWallet on October 30, 2021, 01:52:37 AM

All 4 bets were placed on the 29th of october 2021. Each bet placed was a combination of 2 events, so the bet odds were a multiplier of the odds for each event:

1-Bet of 20 XMR (~4750 euros) placed at 21h19, with odds of 20.48 on:
Match A: Heidenheim wins for "full time result" (odds of 3.2)
and
Match B: Lille wins for "first half result" (odds of 6.4)

2-Bet of 1.96 XMR (~475 euros) placed at 21h20, with odds of 20.48 on:
Match A: Heidenheim wins for "full time result" (odds of 3.2)
and
Match B: Lille wins for "first half result" (odds of 6.4)

3-Bet of 20 XMR (~4750 euros) placed at 21h22, with odds of 19.84 on:
Match A: Heidenheim wins for "which team wins the rest of the match" (odds of 3.2)
and
Match B: Lille wins for "first half result" (odds of 6.2)

4-Bet of 2.61 XMR (~500 euros) placed at 21h24, with odds of 20.42 on:
Match A: Heidenheim wins for "which team wins the rest of the match"
and
Match B: Lille wins for "first half result"

FortuneJack waited for the outcome of the bets then cancelled bets 2,3 and 4 claiming they were identical to bet 1.

First, where is the link showing comments from FortuneJack stating the reasons they cancelled bets #2, #3 and #4 on the basis they were identical to bet#1?

Second, (without showing screenshots) in simple English can you confirm the amounts wagered and the winnings expected, or edit them from the following list:

bet#1 = €4750 @ 20.48 = €92,500
bet#2 = €495 @ 20.48 = €9642
bet#3 = €4750 @ 19.84 = €89,490
bet#4 = €500 @20.42 = €9710

Third, what was total amount you wagered in all the bets that you are disputing? According to what is in bold above the amount totals €10,495. Is this correct?

Fourth, according to what is in bold above the winnings amount to €201,342. Is this correct?

Fifth, if you are claiming €201,342 but you received €92,500 + the wagered €4750 totalling €97,250 from bet#1 along with €495, €4750 and €500 wagers on bets#2, #3 and #4 then things become clearer. That means you are claiming you were scammed out of €104,092. Is this correct?

I read some of what you wrote about data vanishing along with you stating what FortuneJack should and should not do but keeping all that and their ToS for a moment aside, can you confirm if the above is correct.

I do not know what happened in this case but am trying to understand.

Quote from: PaperWallet on November 06, 2021, 12:17:53 PM

Quote from: FortuneJack on November 05, 2021, 07:01:04 PM

Making the last and final reply to the case, none of the bets have been disappeared, just the remaining ones were canceled/refunded to the user so the single one remained live which later on was marked as a won and the win amount was credited to the user's account. OP himself has all the screenshots uploaded. In the end, we are not going to move deep into conversation as it doesn't make any sense nor benefit the community in any way.

-
Tornike

Thank you for your participation. From now on please don't reverse this and come back again, since our experience says you could reverse anything including the results of a bet and clearing bet history (which is for everybody to see, don't count on the stupidity of people to believe you). Maybe it's now the turn for the Curaçao gaming commission to give their opinion as to whether this is normal behaviour under their license.

As I will try to inform others in the community of what happened here and all posts will have the link of this thread, and as I will also be contacting sportsbets influencers, and giving updates on the Curaçao gaming commission complaint, chances are this thread will continue (PS: I took a screenshot of your post, don't try to delete it xD).

I cannot be sure but I think I posted maybe once in one of your threads related to this issue and cannot be sure what I wrote. I am trying to read up to understand what you state happened, what FortuneJack say happened and what actually happened. It will take time and even then there might not be full clarity.

I am disappointed in the way you get aggressive and post with a lot of frustration instead engaging with members (who agree or disagree with your version of events) in an acceptable manner. What did you achieve by alienating the FortuneJack representative to the degree they made their final comment on the subject matter? If you on one hand are taunting them making it clear you do not want them to make any more comments then why are posting in the forum seeking support? The logical thing to do would be for you to keep them in the conversation because ultimately they are the ones who could (if they chose to) make any payment to you in the event they accept liability for an error. From what I read thus far they do not accept liability, they claim they did not scam you.

Quote from: PaperWallet on April 07, 2022, 09:09:01 PM

Look at these bastards AskGamblers. They don't even allow their visitors to see what complaints have been filed against casinos. Look at the complaints on my account below: 3 for FortuneJack rejected (same 120,000 dollars complaint), and one for RoyalRabbit also rejected for 88,000 euros.

And by the way, the complaint you see for RoyalRabbit Casino, of 88,000 euros, (now has been transformed to Cabarino.com), contacted me today saying they apologise for the closure of my account a month ago, and since they were paying me 2000 euros per week, now they paid 8000 euros to make it for the time lost. BUT, on askgamblers, they don't even deem it worthy for others to see. Some other businesses should come and put Askgamblers out of business.

Askgamblers is doing a terrible disservice for the players.

The Curaçao Gaming Control Board does not seem like it will do anything to give you an outcome you want. You also have mentioned AskGamblers and stated they are effectively useless with you even resorting to profanities against them therefore it is safe to assume you believe you will not be assisted by any group or association in what you feel is improper conduct by FortuneJack.

As mentioned, I need to read up on this to understand what happened but assuming what I wrote above is accurate, what would be an acceptable outcome for you?

Your flag has far more opposition than it does support, it has no momentum, you seem to have zero chance of FortuneJack accepting liability for your claimed losses and they have already said they will make no more comments regarding this case and you have welcomed that by telling them you do not want them to come back to post about therefore keeping your stance in mind: what do you hope to achieve by posting about your allegations in the forum?