I don’t think those complaints mean anything unless they’re backed with proof, because I see many user’s complain but when we’ll ask for proof they’ll rant and then they’ll disappear [...]
Once a casino reaches a certain size and a certain number of users, it is inevitable that some people will complain and try to put the casino in a bad light.
One should also not forget that some players do this intentionally and, for example, deliberately violate rules in order to demand money or something similar afterwards or threaten the casino.
As long as this does not get out of hand and the complaints increase, I have absolutely no concerns about Roobet. I have hardly seen a casino that is so open to the community and does so much for the community.
The "scam" method is basically being crowded and constantly online. If you have like 5 people, who could be online 24 hours of the day in shifts (when wakes up when other sleeps etc) then you could keep on complaining about the casino in every single place they want to reach to. Bitcointalk, twitter, reddit, instagram, other forums, wherever they go to, these people will follow. That way, they think that they could bother them good enough to actually stop them.
I am not really sure if it even works, I am pretty sure that majority of them doesn't, but I do not know if it ever actually worked. Rules are rules for a reason and casinos should just ignore them.