Unfortunately, we can't share it, as it is covered by NDA's and internal policy.
That's too bad. That agreement wouldn't even allow you to share your own answers to the questions that LTC Casino asked while covering sensitive and private information? You don't have to share the actual betting data, transaction records, etc.
Unfortunately, we can't share anything here, we are following strict GDPR rules. One of our main values in the business is - that we want to follow the rules it doesn't matter if it is responsible gaming, fair gaming, GDPR - we want to be in line with them. Any private correspondence we would share here is a violation of these rules. We will of course share it without any problem if we will be asked by any court or police. As I mentioned already, we are usually not taking part in such discussions, as this is a dispute between a player and the casino he/she is decided to play with, but in this case, LTC Casino started to publish some unreal and false accusations about our studio, so we decided to put our statement officially, to defend us.
It is private data from the player and casino and only one of them is able to share it.
So either the casino or the player could share the data without breaking the NDA agreement? Are you saying that LTC Casino could make the data public if they wanted to with no repercussions to them and the same rules apply to the player?
If a player would publish his own data, then it is not a case of breaking GDPR rules, as it is his own choice. We can't do it. If LTC Casino would like to do it, they also can, if the player is ok with it, they would already do it, as they have all the necessary evidence, but we know what is the case here, and why they won't do it. We already did our official statement to LTC Casino about the case, we are absolutely fine if they would share it. We would also be happy to see their evidence of the bug in our game, which was officially announced here, as looks like the player (bambolina) is the only person who knows it (together with LTC Casino representatives) but is not smart enough to use it one of the hundreds online casinos which are offering this game for players. That also shows how trustworthy the explanations of LTC Casino are.