Quote from: bambolina on April 17, 2022, 08:48:51 PM

Quote from: Volt Ent. (Wazdan) on April 17, 2022, 08:29:33 PM

Quote from: bambolina on April 17, 2022, 08:15:18 PM

Quote from: Volt Ent. (Wazdan) on April 17, 2022, 08:02:03 PM

Quote from: Pmalek on April 17, 2022, 07:11:27 PM

Quote from: Volt Ent. (Wazdan) on April 17, 2022, 08:54:17 AM

Unfortunately, we can't share it, as it is covered by NDA's and internal policy.

That's too bad. That agreement wouldn't even allow you to share your own answers to the questions that LTC Casino asked while covering sensitive and private information? You don't have to share the actual betting data, transaction records, etc.

Unfortunately, we can't share anything here, we are following strict GDPR rules. One of our main values in the business is - that we want to follow the rules it doesn't matter if it is responsible gaming, fair gaming, GDPR - we want to be in line with them. Any private correspondence we would share here is a violation of these rules. We will of course share it without any problem if we will be asked by any court or police. As I mentioned already, we are usually not taking part in such discussions, as this is a dispute between a player and the casino he/she is decided to play with, but in this case, LTC Casino started to publish some unreal and false accusations about our studio, so we decided to put our statement officially, to defend us.

Quote from: Volt Ent. (Wazdan) on April 17, 2022, 08:54:17 AM

It is private data from the player and casino and only one of them is able to share it.

So either the casino or the player could share the data without breaking the NDA agreement? Are you saying that LTC Casino could make the data public if they wanted to with no repercussions to them and the same rules apply to the player?

If a player would publish his own data, then it is not a case of breaking GDPR rules, as it is his own choice. We can't do it. If LTC Casino would like to do it, they also can, if the player is ok with it, they would already do it, as they have all the necessary evidence, but we know what is the case here, and why they won't do it. We already did our official statement to LTC Casino about the case, we are absolutely fine if they would share it. We would also be happy to see their evidence of the bug in our game, which was officially announced here, as looks like the player (bambolina) is the only person who knows it (together with LTC Casino representatives) but is not smart enough to use it one of the hundreds online casinos which are offering this game for players. That also shows how trustworthy the explanations of LTC Casino are.

How can i obtain my own data ?

The casino blocked my account , if the casino let me access my account i'll be more than happy to share but so far the casino ignores me and they won't even reply to me!

@ltccasino can u please send me my data??

I have not issue for the casino to share publicly my game history and they might aswell share the deposit history like that people can actually see that its crazy to think one would spend so much money if they had this magic bug!!

They don't share because the truth will seal the case!

Ltc share it and lets see whos lying!

Unfortunately, it is completely against the rules and standards of civilized and licensed casinos. They can block your account to not allow you to put more bets, and do deposits/withdrawals if they have a reason for it, but blocking the history is clear evidence of scam activities. Of course, let's give a chance to LTC Casino representative and let's wait for their reply, now when they can't blame our studio anymore, maybe they can show the evidence here?

I have asked in this forum already to them to share my game history and even my deposit history but they didn't even Acknowledged me!!

I was simply the cash cow , they never treated me like a clients but like a scammer from day one.

Let's wait and see if they are going to finally show some evidence to back up all their accusations.

Now the cards can be put in the table for everyone to see who's the scammer!!

i dont think any evidence will matter now . it seems the casino had two options first to keep the reputation and pay you your 1300ltc . second option is scam you for 1300ltc and sacrifice the reputation here . so i guess they choose the second option .
they gonna be like 1xbit finding new clients from other platforms or by banner advertisements . its not like every gambler use bitcointalk . we saw many players fall victim to site like 1xbit even thought since years 1xbit was tagged as scam .. and those victims find out about bitcointalk after they fall victim and after too late so i guess its the same case gonna be with ltc casino .
also they might target users who search for keyword ltc casino or litecoin casino .. only effective way might be to report it to google if there a way so google search can drop the ranking

its better to move on OP .