Guys read the post pls, i made KYC, waiting over 20hrs right now.
my bad.
And to be sure, 32btc is not a lot of money, i have withdrawals from another's casino's and they send it in 5-30 min easy.
you might be rich that's why you think 32BTC is not a lot of money, but I'll tell you this, 32BTC is a lot of money for a lot of people. also, different casinos have a different sets of rules.
This more about service, like:
Support telling me that they have NO ETA to withdraw my money

Lol i't can be year? 2 years?
The BTC is going up and i'm loosing the difference
I'm still in minus, i play on big bets always and i still waiting over 20hrs...
check their ToS, usually, casinos have a limit on how long they can investigate something before they can give you a decision.
Check the screenshoot, they telling, no eta to do an a payment.
And if casino have good reputation they should be more loyal to their highroll players.