Check the screenshoot, they telling, no eta to do an a payment.
I know, I saw the screenshots. I am just telling you might have to wait that long(whatever they put on their ToS) or maybe longer.
And if casino have good reputation they should be more loyal to their highroll players.
yeah, sure, but I don't think you or other high rollers will be excluded from them checking your bets for legitimacy reasons especially if it includes a lot of money.
again, as I said before, I hope you get your issue resolve.