Quote from: hd49728 on Today at 02:52:40 PM

Quote from: zuzie on Today at 10:39:20 AM

He worried the same problem happened again because he considered as a whale player while Rollbit always checks withdrawals over 10BTC

Casinos usually check the first withdrawal or big withdrawal of their customer. Their FAQs and ToS often have points abiut that too.

They manually check and approve big withdrawals to make sure such withdrawals are not from big wins by cheating or anything relates to money laundering.

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I thought why Rollbit was holding back on withdrawal a big because it wanted to make sure the withdrawal was fair meaning no cheating, and after all proved fair then the withdrawal was processed yesterday so the problem has been resolved, I'm glad to hear that Rollbit has dealt with it quickly.
But indeed we have to look at the existing FAQ rules that have been written.

@bigshitroll anyways you've been a whale in rollbit but rollbit already has a good reputation, I guess you needn't worry and now the rollbit team know you're bound to have big withdrawal in the future.