Quote from: Agbe on April 22, 2022, 05:50:15 PM

Quote from: CEX on September 14, 2017, 09:42:58 AM

Good day. If you personally have any issues with deposits or withdrawals, please provide us with your User ID and we will make sure to solve it ASAP.
Also, if you have User IDs of the people, whose screenshots you posted here, please let us know as well, or let them contact us in this thread/via PM.
Thank you

What really caused the Delay of the withdrawal and the deposit?

Proactive explanation would have solved this issue. If you had responded to him earlier through the PM and customer care service channel of communication, this issue would have been amicably resolved since. This matter would not come to this extend. There are some time you made things cumbersome for yourselves. when dealing with money you have to be very careful so that you will not disgrace your reputation, both you and the company. For the location of the company, the OP should not make guest work, you have to be specific to avoid fault accusation. It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

Support can not be provided on social pages due to security reasons and representatives here, consequently, don’t have access to account-, verification- finance-related details.

We always reply to PM and provide general guidance or explanations in the way we can.

Also, our support team replies to every single request in a queue order and absolutely none of the queries remain unanswered.

Your reference to Ukraine is not entirely clear here, please elaborate.

Thanks for your understanding.