Quote from: BitcoinAccepted on May 05, 2022, 05:39:19 PM

It is very unfortunate that the casino has reacted in this way. We've seen a few new casinos now and they're ruining it this way for the entire credibility of the global casino. 6 months verification is indeed complete nonsense. It seems they are doing everything they can to hold payouts and not pay for as long as possible. It's also annoying of course that they don't want to solve it. I think high rollers are definitely not going to deposit here anymore after this situation.

Hi BitcoinAccepted, it is not in our best interest to any good players on the site. There are however cases of exploits, which requires some time for the compliance team to verify each bet. This ensures we will be able to properly reward and provide bonuses to all our good players. As for the 6 months verification, I would like to investigate the matter and am awaiting him to share his username for investigation.