Our conviction, based on years of experience, led us to contact for further investigation the higher authorities - White Label Provider (SoftSwiss), which operates our casino. For your understanding, we do not interact with the provider directly, we interact with the provider through SoftSwiss.
We trust SoftSwiss and are convinced that they will involve both experts and the licensing authorities to investigate. We are ready to fully trust SoftSwiss decision on this case and we will comply with it no matter what it is.
If it is found that the player acted honestly - we will pay out the winnings, as we have already repeatedly paid out much larger amounts of winnings to other players.
let me understand:
wazdan has already confirmed that the game has no issues. but you insisted that wazdan is lying, but you did not provide proof that they are lying. Now you've got another gambling company to look into the OP case? but this company you got is a competitor of wazdan, who guarantees that this new company will be impartial in the investigation? this new company can say that the OP game had a bug to destroy wazdan's reputation, you who got them, who guarantees you didn't tell them to put up false proof so that this whole case turns in your favor?
you disappeared for a long time, and then you come back with this new company?
Did u see what the ceo of ltc casino said in TTR CASINO telegram chat? Apparently accordingly to Andrey “TTR” Nikolaev : ". Softswiss specialists examined the player's gaming history and concluded that it is 100% fraud, and the player should be banned, and they will check Wazdan further. And asked them (the LTC casino) to stay aside"
This is a translation of part of the chat he made in Russian and translated for me in another forum. above i pu the video and the transslation.
Ltc ceo brags in Russian that softswiss checked my game history and concluded i am a fraud 100% , which unless is another lies of this andrey TTR, the fraud is softswiss if they say i am the fraud because first i didn't cheat and wadzan and casino guru checked my gameplay so it is clear softswiss lied, unless this is pure fabrication of LTC ceo Andrej.
Also if he makes such a statement where is the proves and softswiss statement?
LTC ceo states publicly in his video that he believes wadzan slot has vulnerabilities. Again he says he believes but not evidence given , yet is almost 3 months that they struggle to find a shred of evidenceand that they took my money!!! after all this absence they haven't come back with any evidence , same story , accusations and not proves.
After all this time is impossible that they can't come back with one single evidence. Also what sort of relationship softswiss has with ltc casino? There is no way they will find the use of a software from me, zero chance and two parties confirmed that, if they want to throw mud to another provider is none of my business but they aren't going to lie about me.
I will try and contact softswiss if is true that they checked my game history and if is true they said i am a fraud. After ltc casino dealt with wadzan i take everything from a pinch of salt from this people.
All hear are excuses one after another just to justify the theft of my money, and yes this is theft as they took the money without real evidence but only a set of believes that casino holds and probably they do not believe players should get paid.
Shame on them!