I didn't see the video, I don't trust them. Anyway, if you have the video where the CEO shows his Face, if you have the CEO's full name and the CEO's nationality, then you can report your case to your country's police, I believe your country's police can get in touch with interpol to do more research on this casino and arrest the scammer or at least take him to court and make him pay you, do it while they are left with these pointless arguments, don't wait for their investigation, these guys are not trustworthy, trust the police and courts only, because they are the only ones who can solve your case