Hello Again,
I am Poliperhonet, the admin of wintomato.com;
We are sorry for the late reply, as we were engaged in amazing updates which will be released soon;
Nice to see that you are here to explain this situation. I am not sure how you say that support and Moderator tried their best because the Wintomato representative responded here after two months of creating the accusation. Even they are unable to explain the situation. You may have noticed that a DT member has tagged your account. You have answered this thread but didn't quote or mention any of them, so I guess they didn't get the notification yet. Try to knock them in PM regarding this matter and you can ask them to review this thread.
@Jawhead999, OP is also inactive here. But, Based on Wintomato's response, It looks reasonable to ban his account. I am not sure if any casino wants to ruin its reputation for such an amount.
Thanks for your reply, I personally missed this typic, because we are engaged in site performance upgrade staff and when I spotted the issue was too late , but the user who reported us never came back here ... he was part of bot farmer group and his account was banned the amount has never been confiscated and he could withdraw most winnings ...