Quote from: kira7x on May 14, 2022, 01:39:03 AM

BitcoinAccepted asked for people to share their experience, here is mine after creating an account not long ago.

Layout: C, the site has a clean layout but is kinda clunky and a little slow, it lacks some basic info like a page to show if your withdrawl was already approved, i found a visual bug where the numbers simply disappear when trying to bet O/U goals, it's also extremelly annoying how every time you open a new tab you have to choose a coin for the site to convert to so you can bet despite having it already set in my configuration page.

Deposit: S, instantaneous with my e-wallet.

Withdrawl: B, here i had a big problem but i can understand why, my e-wallet was just recently added and it looks like everything wasn't working 100% so the withdrawls were delayed, but after it was fixed things started working well, the withdrawl itself takes around 12 hours, not the fastest but not bad.

Coins: B+, A lot of options and you can use FIAT, the problem is when you deposit BRL it will automatically convert to USD, i wish i could just use BRL.

Bonus: D-, I don't like deposit bonus so i can't comment on that, but they have a very strange boosted odds system, when i asked the live chat support said that you have to request the boosted odds AFTER the bet is settled, wich sounds VERY strange and laborious to me, i've tried 3 times but they all lost so i don't know what will really happen, but i have a strong gut feeling that this won't even work, i expected them to say "no it's not like that" or "you've got it wrong" or something like that.

Betting Limits: F-, Playbetr is without any doubt one of the worst experiences that i've ever had when it comes to betting limits. I love CSGO, and the biggest tournament of the year is happening right now, do you know how much they let me bet? 8 fucking dollars, that PATHETIC, why would even open a market to let people bet 8 dollars?

Odds: A, great odds.

Support: A, live chat is just ok compared to the best sites, they take some time to answer, but in general they were very attentive in solving the e-wallet problem i've described before.

I consider them a C+/B sportsbooks in general, but if they don't fix these betting limits it's just impossible for me to use their services.

Thank you so much for the detailed, honest feedback. We love constructive criticism, and throughout the years, it has been the number 1 contributor to our improvements!

Regarding the layout, it is a work in progress. We have many updates going on constantly and tbh, in the past, improvements to the look have taken a backseat to improvements to experience. Expect some major improvements to be rolled out within the *fingers crossed* next 3 months.

We know that claiming the odds boosts by support ticket is a pain. That is a limitation of our software, as well, but look for some exciting updates to that in the near future, as well. In the meantime. we are offering very appealing daily specials that, frankly, put us at a huge marginal disadvantage, so we hope the additional payouts are worth the 30 seconds it takes to fill the support ticket and claim your additional winnings. And we assure you that everyone is getting their payouts, when claimed!

ESports limits... We are sure you guys have seen the many reports, here in the forum, of eSports abuse. As a fairly new sport, which pays very little for the lower leagues, we have no choice at this point but to limit players on eSports as a way of preventing abuse. It is far more widespread than you may think and our system has no way of immediately distinguishing legitimate players from abusive players. We have been hit countless times by players or friends of players, as has every site on here. We have low limits on 4th tier football leagues for the same reason. That said, we are HUGE supporters of eSports and believe it is the future of sporting, in general. We are working closely with the odds providers and sporting leagues to detect and eliminate these issues. We are also working to raise our limits on the higher tiered leagues and events.

Once again, thanks for the great feedback. We agree with your comments and can't wait for you to see all the improvements, which are coming!