I think everybody needs just to be a bit patient. There are probably also a lot of legit users that are waiting on their withdrawal but I think Bitlucy didn't expect that their userbase would explode so much in such a short amount of time. Lets give them time to sort out of things.
Maybe have different opinion if you there and withdrawing have take 14 days still not process yet, I don't see have any casino gambling platform take two weeks for withdrawing process, actually maximum withdraw process just one day. Several gambling platform process withdrawing without few minutes and I think have trouble with Bitlucy, maybe if they have official Bitlucy account here better to respond why withdrawing get trouble and many member not get their money.
I think you should read the post above written by Royse777 which clearly states that Bitlucy is facing some issues and soon they will be able to overcome them. I am sure this casino will grow big time but currently they are having some major issues and i hope team will able overcome them as soon as possible.