Yes that is right, no matter how big or small you should take a look at it and solved it. Waiting for 1 month for $20 is really a long time in my opinion and it was only addressed when the user make a public post here what if he don't post here, are you still going to pay him?
This is a misunderstanding, problem have been solved.
We already did a signature campaign here which is obvisouly more expensive than 20$ without any issue.
I asked personally to BTCNope to not modify or delete his message to be transparent to the community.
That is good that it is now resolved. I guess you are right, you won't ruin the reputation of your gambling site just for a small amount. I see that you already have the site running but you only have few players may I ask what are the things you are planning to do to have more players? I would like to play in your site too but I am still waiting for games you will be adding since I am not good in playing crash and lottery games.