Quote from: JollyGood on Today at 12:48:48 PM

If Gamdom paid you nothing in compensation but have claimed they paid you compensation then that allegation needs looking in to further but by you not providing full details with clarity this is a failure on your part because it causes confusion.

You should have explained all this clearly in the accusation and even now there is confusion because you are not providing clarity.

- How much money did you have in your account balance when you tried to withdraw but their hot wallet was empty?
$

- How much money did you have in your account balance at the time of your account being suspended?
$

- How much money did Gamdom pay you as compensation for their hot wallet issues which prevented you from cashing out?
$ (you already said zero but confirm it)

- How much money do you think Gamdom owes you, what is the amount in USD$?
$

- Explain exactly why you think Gamdom owes you that USD$ amount
I think Gamdom owes me $ because....

- Is your claim against Gamdom simply based on you gambling away your account balance because you were unable to cash out?
Yes/No

I can also see you did not provide any addresses you used to send crypto to the Gamdom account. Is this something you are avoiding publishing for privacy reasons?

You should note, I will probably not post here again unless you are able to answer the questions in simple English but on the face of it if they claim their hot wallet was empty at the time of you wanting to cash out but they topped it up 24 hours later, that does not really make them liable for you gambling away your account balance. All it means it you should have waited to try to withdraw later or contacted them asking for an explanation as to why you were unable to withdraw and they should have explained the situation to you.

There is also a possibility the hot wallet was not empty, that it might have had some funds there which you could have tried withdrawing in smaller amounts and which might have worked to a substantial amount and you could have withdrawn the remainder of the funds later.

As for Gamdom claiming they paid you compensation for the delay in topping up their hot wallet, I think they should clarify what they claim they paid you because you denied receiving anything.

Most importantly, Gamdom should provide their their hot wallet details so it can be determined what the balance was during the time of your initial withdrawal request. If you have the address or tx id from a previous successful withdrawal then post it here as it will expose Gamdom as liars and scammers or it will show they have been honest in that part of their defence.

Quote from: Dumbmotherf on Today at 11:25:27 AM

Almost right; up until the claims that I was paid compensation - never received compensation, never received reimbursement of deposits, never received win. My account was banned.

Made multiple new ones to talk to Gamdom. All eventually blocked and ignored -
Also; BigTimeGaming are looking into the matter now. Finally.
Attempted withdrawals and had account banned;

I’ll answer questions;

- How much money did you have in your account balance when you tried to withdraw but their hot wallet was empty? Which attempt? Various amounts throughout the date of 4th December until the 6th. .
highest balance was $225,000 biggest attempt $200,000
Attempted withdrawals from $1000 - $200,000. Attempted multiple times over the three days (4-5-6th December)

- How much money did you have in your account balance at the time of your account being suspended?
$200,000 roughly at time of play or 4.29 BTC

-
- How much money did Gamdom pay you as compensation for their hot wallet issues which prevented you from cashing out?
$ (you already said zero but confirm it). I can confirm ZERO compensation.. false claims from the casino, only mentioned to one user Yahoo, and not even to myself- no proof from casino, just a “we’ve already paid and that’s it”. Where was their transaction proof ?

- How much money do you think Gamdom owes you, what is the amount in USD$?
At a very minimum my deposits. $164,000 For their false claim in terms of service -
$200,000/ 4.29BTC win that they manipulated. Whichever but that’s expected.

- Explain exactly why you think Gamdom owes you that USD$ amount
I think Gamdom owes me $200,000 because.... I was able to deposit $164,000 without setting off any account restrictions - their terms of service directly state deposit totals of $2000 and $5000 per account requires certain kyc to continue depositing, withdrawing. Tipping or placing bets.
On top of this; every attempt to withdraw led to the same problem “BTC Balance low, system notified” and balance reverted to play balance. And not pending.
Finally; when hitting a huge win and attempting to cash out; support claims there’s “provider issues” and they reduce the game potential for everyone, not just me, but reduced to 1,338x max potential after originally claiming 36,000 X potential.
Closing my account with 4.29 btc non withdraw-able with no valid reason other than not warranting wins to non affiliated accounts, or a player that doesn’t take deposit bonuses.

- - Is your claim against Gamdom simply based on you gambling away your account balance because you were unable to cash out?
Well no. My points are clear; are you dismissing the abuse of terms of service, game manipulation, and closure of account due to just assuming I’d spend the balance as opposed to wait for a blockchain transfer?

I’d like it if Gamdom, or someone, could dig through their account details as I wouldn’t know where to begin. I’ll provide you a TX code shortly? I’ll have to dig through -

I have legitimate concerns; for sure.

Quote from: Bitcoin_Arena on Today at 01:47:08 PM

Quote from: JollyGood on Today at 12:48:48 PM

You should have explained all this clearly in the accusation and even now there is confusion because you are not providing clarity.

I agree, OP needs to be fully clear and transparent about what happened.

I tried following the case and read the post again, but got lost in amaze and ended up losing interest. But then it strikes me, what if OP has a legitimate concern?

It also baffles me how Gamdom spent some money in the forum to advertise their platform but when such a damaging issue comes up, they aren't even bothered to come here as soon as possible and comment about the situation even after yahoo62278 helped and informed them.

How are we supposed to judge the situation fairly if one party is just silent?

They’ve stayed silent and refused to publish their “proof” of absolutely anything let alone comment to agree or decline - nothing.

I’m not sure what confuses people ?

A) Gamdom make a claim: to KYC. I was never KYCd. Have they stole my funds and locked my account due to hiding their own negligence? (Not my main argument - but I’m using to state the main point - Gamdom exploit players -

B) even before my big win every attempt at withdrawals reverts funds back to playable balance. Not “pending” whilst hot wallet refilled. For days. Not a small amount of time. Over 50 attempts to withdraw. How many attempts would you try?

C) “won” huge on a game; which stated 36,000X, support said provider was having issue with the game and Gamdom then reduced this to 1,338x whilst claiming to have no control over the provider.

D) account banned for what can only be called theft and exploitation of a player. Casino broke their terms by not requesting to KYC me; banned me for questioning their authenticity is my guess.

E) refuse to talk publicly and provide any version of “proof” , suspiciously during closing my account they loose my game rounds, but when I made a new account and question support they admit that other game potentials didn’t change and it was “nothing against me as a player”. This claim is correct. The games where I didn’t win huge amounts they didn’t change their potential. If the provider was having an issue, why wasn’t this across all sites the provider has their games? Why is this fault only limited to Gamdom, and why are they still claiming 1,338x whilst all other BTG titles are set to standard 10000 - 36,000 X potential

F) I’ve tried to provide every bit of proof. Full transcripts not snippets to show what I want people to see. The casino have stayed completely silent; in all attempts at correcting the issue. Tried using Casino Guru and Ask Gamblers; no reply through them either. They do not take criticism,, they will not publicly address complaints and they continue to exploit further players.

If there’s anything else anyone else would like clarification on I’ll try to be responsive -
Have you all checked the pictures? Acknowledging but failing to apologise let alone offer resolution.