Quote from: Maasdamer on May 19, 2022, 05:06:05 PM

Quote from: craym1890 on May 19, 2022, 03:37:14 PM

Quote from: Maasdamer on May 19, 2022, 04:09:50 AM

Quote from: craym1890 on May 19, 2022, 02:37:16 AM

Quote from: NitrogenSports on May 15, 2022, 05:32:38 AM

Hi. We hear all of your concerns and if you need more assistance or would like your queries answered, please send us an email via marketing@nitrogensports.eu or DM us on Twitter.

Regards,
Kevin

You and your sister company Nitrobetting blatantly ignored my explicit requests for self exclusion, and then continued to email me promotions after finally agreeing to close my account. DM's to your twitter account and DM's to your bitcointalk account have been ignored. You should do the right thing and restore some of the funds you collected from me after the 2nd, 3rd and 4th request for permanent account closure. Otherwise, your "responsible gaming" commitment you claim is just bogus.

We all know nitro is shit but you playing there is your own problem, nobody will reimburse you any money. Even after closing an account nothing would have stopped you from opening a new one or just play at a new site, so don't blame them for your gambling problems and get some help, you won't see any from this site.

All depends on whether they want to do the right thing, morally speaking. If you say you honor self exclusion requests, then you shouldn't allow anyone to lose money on that specific account after the request was made. It's quite simple.

Its YOUR OWN FAULT, do not blame other for that and just get the help you obviously need. Even if they would give you something back you would play with it and lose anyway.

How can you claim that so definitively? How do you know that I haven't already turned my life around? In fact, I have not placed a bet since I left them in March. It feels great. But, I want them to own up to their side of this as well. Had they granted any of my initial requests, I would have been in a much better spot, much sooner.