You have high faucet and it might really lure some players like that so you need also high maintenance here in the forum as they are going to complain about it if you block some of their accounts that claiming faucets and you need to explain from time to time everytime what happened as they are going to try and post accusations about your site.
they are providing answers but incomplete , and this will continue to bring them issues overtime .
Lets wait for their answer after putting this up to here.
It seems you are a professional member, so you should know that every website has an algorithm to detect users with multiple accounts.
There are many methods like detecting IPs, browser's information, using user's browser cache, email addresses and ...
It is not difficult to detect users with multiple accounts.
And we cannot share our users information here.
But there are some players that can or intentionally manipulate this, these are cheaters and we all know that these people exist they can bypass this using manipulation or login to a computer with a piece of new information, these cheaters refer themselves, abuse the faucets, that is why some casinos asked KYC.
But its still good that you offer faucets to try out your site I hope your tracking system is good to catch cheaters and abusers.