Quote from: AlmightyshO on May 31, 2022, 05:21:34 PM

Quote from: DireWolfM14

Can you please answer a couple of questions?

1. Are you a representative of ChangeNOW?
2. How were you able to link that transaction to the OP?
3. Why isn't ChangeNOW using their official account to make these posts?

1. I work as customer support for their telegram group, Reddit and Trust Pilot, so you can say that I'm representative, yes.
2. I believe OP has contacted support and shared his ID with them. That's how I got it (from our support team).
3. Not sure, really. Need to check that.

Quote from: DireWolfM14

In most cases the customer gets a refund? What happens otherwise?

KYC/AML procedure.

You would do much better here if you at least had the official changenow account give you positive trust & notes to reflect you are indeed a "rep", otherwise there is always a question as to who you really are/how you know all this etc... Not that I doubt you, I have heard good things about your service but never used it personally.. Tongue