We made our point clear in individual correspondence with those customers, the communication will have to continue in the normal order, please see details below.
a) Where we confiscated funds in relation to multi-accounting and bonus abuse, we have clear evidence and there is nothing to discuss. We are also not in position to share any evidence in this forum. If a customer in question wishes to dispute the decision, please start with complaining either to the regulator or to the alternative dispute resolution entity, both contacts are listed on our website. Feel free to share the outcome to Bitcointalk.
Don't act like nonsense here. I don't have multiple accounts at your casino, and I haven't abused your bonuses. Still your team has blocked my withdrawal, then forcing to get my KYC documents. I repeat, you will never find any single evidence against me as I haven't done anything wrong. Your regulator isn't going to do anything as they have the history of scamming the users at a different casino in the same way.