Quote from: eyebuyyourcoinz on April 02, 2014, 02:49:55 AM

Bobsurplus, not sure if you're trying to cause FUD for your own benefit, but I agree with your concerns about the remote workers and the risk to customers' personal information. For all we know, CS reps could be using laptops they used to surf shady sites with and these machines could be infected with malware. Could the malware include a keylogger or take screen shots of the company's database and transmit your name, dob, address, bank account # , etc. to an attacker? By the way, how are identity verifications completed - are they done by these work-at-home CS reps or by an actual risk management/security team, and where copies of your driver's license/passport/proof of address/etc. stored?

If you do some looking back you'll see I don't spread FUD. I have been a client of virtex for just about a year and I am fed-up with this bull shit. I emptied my account a few weeks ago and even closed the bank account I used to do business with them. From now on its Vault Of Satoshi or localbitcoins.

Every time I have called I have been asked for my personal info to "verify" who I was. I had a few issues with deposits and trading and account verification. Who was beside (a friend, druggie brother ect ect ect ) the CS rep while she was taking down my personal info.? Did she jot down my info on a post-it? Where did that post-it end up.

I'm so DONE with these guys its unreal. I urge everyone to contact the number I provided and share your thoughts on this situation.

BTW.. PURE LIES about the FINTRAC license. There is NO LICENSE and I hope that FINTRAC will look into the fact the Virtex posted they are LICENENCED on their website when no such license exists!! EDIT: I saved screen shots in case they need them!