Quote from: LTC Casino on Today at 12:30:16 AM

Quote from: bambolina on June 03, 2022, 10:41:08 AM

Dear ltc casino.
Thanks for your decision.
Really appreciate it.
I would like to know if I could make a single withdraw and have my account closed as I have explained previously I have a gambling addiction and in a ideal world after waiting 3 months for the investigation to end my winnings became less than half due the crypto fluctuations.

It was your own decigion to play for crypto so there is no any our responsibility for cryptocurrency exchange rate. I guess if it raised you did not say you do not like it.

We are not able to pay your winnings in one single transaction as you wish. We have our rules and you agreed with our rules once started playing (including withdrawal limits).

Also we can not froze your account because of casino anonymity (and as I know you said you are not ready for KYC process). So not any your accounts can be locked on your demand. That is the rule.

(not from LTC, but my own personal opinion - few weeks ago you asked to refund your deposits and said you will be happy if LTC will do that. Now all your winnings are being paid and you are still unhappy and ask LTC to avoid casino rules and pay you instantly out of the limits)))

Quote from: GamblingBro on June 03, 2022, 07:40:51 PM

LTCCasino still thinks that this is a fraudulent case.
Softswiss also confirmed that the win is not legit.
But now the player can withdraw his money as there is not enough evidence of fraud...

What a ridiculous outcome. The paranoia of the LTCCasino management was ruining the casino's reputation during the last three months and now nothing will help to clean it up.

We have T&C. And we follow it. Three month period is over - we pay. It was our right to take this time for investigation, so we did not break any rule.

Quote from: notblox1 on June 03, 2022, 08:40:07 PM

It is good to see that LTC Casino decided to unfreeze customer funds and allow him to withdraw them, but I don't trust them until I see confirmation from user bambolina.
LTC Casino is now blaming one of their partners and game provider Wazdan for bug, and they didn't prove anything so I could say that SoftSwiss was wrong.

Bambolina's account is opened and he is able to withdraw his funds. It is up to him to confirm it or to keep silence.

If you read the thread you could find that Wazdan is keeping silence. they do not answer our questions. We take responsibility for offering this provider's games in our casino in past and we pay winnings. Now it is not possible to get documetary proofs of Wazdan's bug (cos they to not cooperate).

As I said before - we did not break any rule of our casino. We took three months for investigation and now we pay.

Hi Ltc casino ,I have already confirmed my account wax reopened.
Thank you.
I have made my second withdraw too.
Not more fighting please.
I appreciate your decisions to do the honest thing.
All i wanted was to get my winnings as I played honestly.
As I already mentioned many times i have gambling problems and it would have been easier to prevent me playing and squander my money.
i never hided my issues and my addiction, i simply ask you if i could get paid my winnings at once.
i leave that to you.
Thanks again and you might not believe me but you have made a big difference in my life deciding to do what's right.