I don't know how trustworthy they are but this feels bullshit. how does your betting help their security check? if they have an explanation on why your betting would help finish their security check faster, I hope they explain it. at the moment I agree with AnotherAlt, no offence to fairspin, but it feels like they want you to play more in order to lose your funds.
It really doesn't make any sense? After all he is a KYC completed user who is asking for his funds. Such a delay need to be looked into by the fairspin team. They already have an ID here and they should use that ID to respond to this scam accusation.