Quote from: Pmalek on Today at 01:41:18 PM

Quote from: Fairspin on Today at 10:06:56 AM

All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players

I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

As I've stated in their ANN thread, I'm sure he saw the posts. What's more, he updated the thread the next day regarding some promotion, but deleted the post today. You can still see the old post in the archives.

Quote from: okorieemmanuel on Today at 12:32:42 PM

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There is an old proverb He who holds all the cards dictate the game. Even if you are correct in an event, courtesy demands that you respect the person helping you even if it is their job. For goodness sake " Don't laugh at them or mock them with Sarcasm" How much is he demanding? Other people that are receiving much don't even behave that way for Christ sake! Even if you are laughing out loud where you stay, must you write it out there for someone who is helping you to resolve your problem?

It is true customers bring profit. I'm not disputing this. That's why we need to stress out the fact that we all need to play our role wholeheartedly and consider other people's emotions and feelings so as not to tamper with it weather you are a customer or owner.

Please, scam accusation is a serious thing.

Let's skip the proverbs for now, since they have no relevance to this discussion.

What do you mean by "Even if you are correct in an event"? Do we have any reason to doubt the OP's claims?

"How much is he demanding? "
It depends on what you consider to be demanding. In my view, the OP did not open the scam accusation until after 20 days of waiting, although FS support said the withdrawal should take no longer than five days. I don't consider that demanding.

"Other people that are receiving much don't even behave that way for Christ sake!"
So there are other people who have their money frozen on the casino? Do you have an example of this?

It's also worth mentioning that your first response to this accusation was "Your first activity of depositing and withdrawing the same day is suspicious to me alone.," meaning all the gamblers who do the same are suspicious to you? How do you explain the fact that the whole point of crypto is to be your own bank and not keep money on centralized custodial wallets. It is not your right to decide what I will do with my money or when I will do it. You have no right to hold anyone's money hostage.

"Please, scam accusation is a serious thing."
That's the point. Let's hope they learn something from this example about running a respectable business.