Dear Player and Forum Community,
We apologize for the delay, but the situation is unprecedented and took considerable time to resolve.
To sum up, here are the key findings of our investigation:
1. We consider the player's in-game behavior to be highly suspicious. The arguments have already been given above: playing only one slot, winning several jackpots in a row, and so on.
2. We believe that the winnings were not possible without a vulnerability in Wazdan's software.
3. We consider the player to be prone to fraud since they blackmailed us, threatening to file a complaint with the UK public authorities and demanding the lost deposits back. The player regularly blackmails various casinos in a similar way, as evidenced by their activity on the LCB forum.
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Our white-label operator SoftSwiss, hosting over 200 respected casino brands, unequivocally classifies this win as a fraud. Unfortunately, Wazdan has refused to cooperate with our investigation by leaving most of the questions unanswered. We see their conduct as highly unprofessional, while the only reasonable explanation for it is an attempt to escape liability.
Still, we have to accept responsibility for hosting Wazdan games in our casino. As an honest and liable casino, we have made the following decision:
Despite our belief that we are dealing with a highly irregular situation, we are unfreezing the player's account since a three-month investigation failed to provide strict evidence of fraud.
As of now, the player's account is active and all the funds are withdrawable.
A BIG THANK YOU AND FULL CREDIT TO
LTC CASINO !!
I am happy you have decided to return the funds to the OP. To be honest, even if you say you are not happy to do it and you say your partners categorically state fraud took place and you are returning the funds because of a technicality, even then all that matters is that the OP received his 1496 LTC.
I am impressed and happy that you have taken steps to return the 1496 LTC and I can understand it must have been an extremely reluctant decision since you have full belief the OP cheated. You can continue to claim the OP exploited some vulnerability and the OP can continue to say he did nothing of that nature.
I cannot say for sure if the OP did or did not cheat in order to win but since there is no presentable actual irrefutable evidence the only correct course of action would have been to return the funds and you have gone beyond what so many other online gaming and betting websites have done. Thank you.
You deserve full credit for what you have done by taking reluctant steps to give back the funds based on a technicality. After the OP successfully withdraws all his funds, I think the right thing to do would be for all those that left negative feedback for you to either remove it or revise it to neutral. I hope that will be considered.