Quote from: Lilacthrow123 on Today at 09:09:58 AM

I’ve attached screenshots below showing proof of wins, bonus being cleared, etc. Please read

So starting from the beginning. I’m a vip member at rocketpot and they give me a 100% deposit bonus weekly. So I deposited $1500 in Eth and got a $1500 bonus. I lost the real funds and just had bonus funds left. I decided to play book of 99 as it’s a 99% rtp game I ended up losing and being down to my last $140. I decided to play sweet bonanza candy land(game show) bet the bonus games and ended up hitting a 60x for $4800. Then decided to play book of 99 slot again and ended up winning, getting a balance of 16kish. I decided to play blackjack/game shows and slots to clear the 100x wager requirement. After a long grind, I cleared the wager requirement breaking even and 14-16k was added to my real balance. I immediately requested a cash out of 7.5k(as there is a 10k weekly limit) and decided to do fruit party bonus buys with the rest. Eventually hit a 53k win off a $2000 buy in fruit party(see screenshots below) Keep in mind this is all real funds at this point as the bonus was cleared. While waiting for withdrawal to be processed I decided to keep playing setting a stop loss of 10-20k as I can only withdraw 10k/week anyways. I ended up running my balance to over 160k usd in etherum. Now rocketpot has declined my withdrawal and telling me they won’t process it with no real explanation besides “dishonest behaviour” with an explanation of “I activated the bonus funds and then collect bonuses or spins in a game directly. Then I go and cancel or lose the bonus funds. After that I go back into the game collect the spins or bonus and have it added to real balance” that’s just complete bs as I never canceled or lost the bonus, I completed the wager requirements for the bonus. Their explanation doesn’t even make any sense as I never did any of the things they said. I got extremely lucky and was able to clear a 100x wager requirement and ended up winning 53k on fruit party legitimately afterwards with real funds. After I explained that I never canceled or lost the bonus funds and ended up clearing it. I was told they are gonna continue to investigate it. As of this moment Im still waiting for a update, but I’m posting this to raise awareness and for people to stay away from rocketpot as I truly believe they are looking for any excuse at this point to not pay out as it’s a large payout. If you guys have any legal course I can take please let me know as I fully intend to take any means necessary against this as this is life changing money for me and I feel I am literally getting robbed. Will continue to post updates on here. Ps I’ve also went over rocketpots terms of service and nothing I did is against there tos

https://imgur.com/a/LGb13NR

I have made Rocketpot aware of this thread --> notified our contact person. Let`s see and hopefully, this can be fixed.