Quote from: o_e_l_e_o on Today at 10:22:36 AM

A cynical person might suggest that BestChange allow this to happen since they are paid commission from all these exchanges, and so it is in their own interest to continue allowing users to be scammed by them despite a huge number of red flags.

You don't have to be cynical for that. It's very clear they don't want valid complaints to be visible, and designed their "feedback" system to allow that.

Quote from: Poker Player on Today at 10:54:52 AM

But do you think if this was the case, during many years nobody would have complained on the forum until now? There are quite a few people on the forum who regularly use Best Change services.

There have been several accusations, some of them in Russian (so I can't read them), and Best_Change has 3 inactive Flags (created by 2 different users).

Quote from: BitcoinGirl.Club on Today at 11:19:43 AM

I do not think the feedback manipulation never was in anyone's mind before.

I noticed the lack of negatives, but didn't pay close attention to it. I've used the site exactly like you described:

Quote from: BitcoinGirl.Club on Today at 09:24:09 AM

An internet user who do not have time to look at every details for different sites, do not know how different exchange sites function in details, mostly they are your visitor. They see everything good about all the site you listed. It does not always raise in mind that why there are no negative for the sites listed, they check for the best exchange rate. They see reviews but easily miss the part of no negative review, eye balls are are always on the numbers of positive reviews. They do not see any negative for the selected exchange too because eye balls are always in the positive ones. They make the exchange.

I really want BestChange (or any other service) to provide a honest overview of different instant exchangers. It's really hard to know which ones can be trusted without a review system, but now that I know the review system is flawed, I'm back to square one.

Quote from: Poker Player on Today at 11:28:30 AM

there are quite a few people on the forum using Best Change regularly. What are the chances of none of them being scammed over the years if Best Change have been twisting the rating system so people can be scammed and they just cash in a commission.

How about OP's story?
I'd say demanding KYC from a "company" that only provides an email address is totally unacceptable. So OP got scammed, and until this moment BestChange allows the scammer to hide the negative feedback.

Quote from: BitcoinGirl.Club on Today at 12:06:20 PM

If any site scammed anyone then it's those x,y,z exchanges. It's not BestChange but BestChange has liabilities because they made a system which favours those x,y,x systems and do not favour their visitors to get real data other than some manipulated feedback. If BestChange are in question then it's their review structure. They are not directly involved in the scam.

Exactly. But if someone advertises a scam in their signature, the user gets tagged even though they're not the scammer.

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How are we going to confirm the user who lost his btc did not find the website x,y,z from search engine or any other ad?
They found the exchange from a random source, exchanged and it went wrong. Then the guy found BestChange advertising the exchange and he wanted to have their help to resolve the case. But when it did not then they are in the forum seeking our help. How are we going to know all of it?

I don't think that matters.