This is a very controversial story because it is based on ideological differences. In a human way, we do not see anything wrong with crypto-anarchism and all its tools, but as an organization we are obliged to adhere to generally accepted norms. And in the case of exchanging cryptocurrency for fiat currencies, it loses most of its decentralized advantages.
Whether the community likes it or not, this is a reality that we all have to face. So far, cryptocurrencies are far from creating a full-fledged full-cycle economic system and imposing their principles on the world community. In a sense, today bitcoin is just a "side chain" of the US dollar, in the gateways of which AML filters are installed.
I am not going to go into ideological questions, as it seems to me that at some point mine would be closer to yours than those of others who criticize in the forum, but I am going to quote from the other thread:
A site that only provides an email address, freezes funds and upon protests only returns 90% is a scam, and within the detailed explanations Best Change has given on many other topics, he has not gone into this one.
Can you explain why you still list this "service"?