@aralimuss there’re two possibilities here according to their
AML policy 1) this is a random check being done to ensure your details match with what you entered the first time, second possibility is that they have encountered a discrepancy or feel that something is not right either way you can fill it or you won’t be able to withdraw. @lienfaye their AML policy clearly states that without submitting level one KYC one can’t withdraw, and that’s why I keep telling people to read about a casino kyc policy before you play there.
Yeah the KYC topic was a debatable one on Roobet and we all are aware that you can't withdraw funds from Roobet without level one KYC but for me it's fine being a small gambler and yes their could be some issue due to warning on his account which he can check with support to enquire about.