Quote from: sasky1993 on Today at 10:15:59 AM

Quote from: blockman on July 18, 2022, 10:14:38 PM

Quote from: sasky1993 on July 18, 2022, 08:51:31 AM

Iam never ever touch VPN or login with other account since 2020
Even there is alot players open VPN for slots and its allowed but me never ever touch it

AFAIK, it's ok to use VPN there as long as that's only for accessing and no other activities that you'll get involved in but only for playing. What's with this problem now? Have they contacted you?
It's going 1 month right now and no resolution yet from them? I know that they're reputable and a good casino but they shouldn't really let an issue like this long. Hopefully, you'll get your money and they'll be done with their verification, investigation and any process that they are about to do just to release and check your fund.

They don't tell me Everytime i go to them and ask about that they just told me this ( we don't get updated once we get we will be in touch with you) so iam really don't know they investigation about what

So, that's what they've said until now? Well, we just hope that everything's going to be fixed and solved then if that's what they've said.
As said that they'll be the one to contact you, you have no choice but to prolong your patience although it's really that long already.