Quote from: Hhampuz on July 19, 2022, 06:53:37 PM

Would you mind sharing your duelbits UID (https://duelbits.com/profile?tab=settings), and I can forward this to my contact at Duelbits to see if they have any info to share with me?

That's a great initiative and it could be a big help to the OP.
You're the only way or a bridge to reach out to the Duelbits owner or it might be any of their department staff that can handle this issue regarding the withdrawal of funds, not their live support. Looking forward that soon this gambling casino will fix this issue because so far, I didn't heard negative issues about them.

Quote from: Beparanf on Today at 11:37:14 AM

This issue is indeed starting to escalate with same problem. I don’t know exactly what’s happening but I just successfully withdraw my balance on my last week session without any problem although my balance is not that huge compared to the OP.

Yeah, it needs an evaluation team since OP waiting for the KYC verification result.
I think it's a different case between you and in the OP. This means OP can't execute withdrawal to proceed because of the KYC level issue.