Quote from: duelbits on Today at 08:52:25 PM

Quote from: sale2000 on July 16, 2022, 04:31:22 PM

I'm a new user on this forum, and I'm not happy because my first post is in the topic Scam Accusations.

After six days of waiting, I saw no other option than to open a topic here. I think it is quite frivolous to keep the user on hold for six whole days, and not pay him his money.
I created an account on Duelbits, played the first bet which was a winner and tried to withdraw my money. After that they asked me about KYC. July 10, 2022.

Although I don't like to leave my documents on various sites, but I had no choice. I had it done within 15 minutes. Six days later, the money has still not been paid. It's $1275.

Whenever I asked them if KYC was confirmed, I would get the same generic answers from Live Support. They don't know anything, I need to be patient, they don't know when it will be finished, there is no ETA.

Given that Duelbits has a pretty good reputation on this forum, I think that their behavior like this is very frivolous and unacceptable. If there is no ETA for such things, they can drag this out for half a year.

I would like your help and advice, what to do in this case. Is there anyone here who can help me?

Screenshots:

https://ibb.co/2ZqQxD1
https://ibb.co/b2zDKF4
https://ibb.co/G0p63G6

Hi sale2000,

We are glad to inform you that your KYC has been verified. The delay in your withdrawal being approved has been due to our Sportsbook Provider witnessing irregular betting patterns on a match that you placed a bet on and are currently running an investigation via their Integrity Unit. We will keep you updated as per the outcome of the investigation and in the meantime the withdrawal function will not be made available. Please be aware that Duelbits does not condone fraudulent activity on our site and we reserve the right to ban and hold funds from players who participate in this type of behaviour.

well despite the good news that the OP account is already verified, it seems to me that we will still see a lot of drama and accusations around here until the whole problem is resolved.

Quote from: sale2000 on Today at 11:06:51 PM

@duelbits Thanks for veryfing my KYC. Bet I’ve placed at your bookie is not a fraudulent activity by any means. On the same match, at other bookmakers, I had losing bets, and none of them told me that it was a fraudulent activity. My betting tactic is based on betting big odds, today I had total of 4 bets at another bookmaker, minimum odds 3.00 and all 4 were losing. And when I won such bets with big odds, no one ever told me that my behavior was fraudulent. First time with Duelbits.

Or maybe I didn't understand what the problem is actually?

I hope to get my money soon. In case you don't pay me money under the pretext that my activity is fraudulent, it would be tantamount to a scam from you. Under this pretext, you will not pay any other user who wins money. Everything that is not in your favor can be fraudulent activity. Really don’t understand. If other users want, I can share my bet with them.

can you tell what games you were betting? days ago I read an article where it said that in sports betting it was difficult to cheat, if you are betting on sports betting then I am curious how it would be possible to cheat, if you are playing these casino games then maybe it is possible to cheat, although there are few cases where people cheat and not get caught