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SandBoxCasino.io acknowledged in the ICB.org complaint and Casino.Guru complaint that they posted VPN was allowed in their support forums, yet stated the terms and conditions should supersede their post!
Can you place the link of their statement on ICB and Casino.guru? It's hard browsing on mobile and I may have missed it. I only saw "using old posts on forums" and not a direct admission.
Another thing I would like to know is what happened to the separate investigation of the game provider? It seems they already abandoned that and just focused on the use of VPN and deposits from Coinbase. Maybe they already have the report which says nothing irregular on the part of the player.
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3.13 You warrant not to use any form of VPN or other methods or program fit to hide your IP or your state of origin. Users or customers found to use a VPN without the companies consent will be excluded from all services on the website, and all remaining funds will be frozen indefinitely. You acknowledge that you are solely responsible for all losses that might occur to you over your VPN usage without the companies consent, including but not limited to financial losses and the loss of your account on the website.
OP while you played on their website, you've agreed to their terms and conditions. Haven't you read them?
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It's hard to use this as defense since they already posted in their ANN that using VPN was tolerated. It's like saying it's okay to violate parts of their terms and conditions.