Quote from: 16xypjnxlrew on July 27, 2022, 02:11:24 PM

Post a lot of screenshots, and the BTC/ETH address will be clearer this way. This is the only way you will understand where your BTC is and where your ETH is

Or, continue to preserve your privacy, and don't. Roll Eyes

Quote from: dash0520 on July 27, 2022, 02:30:40 PM

Thanks everyone for the suggestions! Just received this message, hope it will be sorted shortly.

Order Refund Initiated
We are processing your refund, please expect the notification to your email address.

That's good to hear, glad it worked out for you. Were you ever able to figure out which exchange it was that received the coins? I only ask because I like to keep a list of ones to avoid. Grin