We also already have a support service for your questions on our site. Please feel free to share your concerns and questions with us.
Our support team is always there and responds instantly.
No I dont think so, I sent you a ticket for more than 48 hours and you give no response till I write this post.
I do not want to complain but what you say that your support responds instantly is not really true (at least based on my own experience).
I'm trying to be positive, maybe because I sent the ticket on weekend so your support is on their vacation but it is on working days already, yet I get no response.
Is it because what I ask about is not that important or because I have not played with a deposit in your casino?
Not a really good behavior for this casino to have on claiming out that their support is active and responsive but totally opposite on what users been experiencing. Sending out a ticket and not getting any response within
48 hours is really just a bad performance from this new casino.They should be honest and transparent at least and made out some apology instead on trying out to argue that they are something like that.
It should correlate on what the community is been experiencing and not totally claiming on what they do have in mind.