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Our support team is always there and responds instantly.
No I dont think so, I sent you a ticket for more than 48 hours and you give no response till I write this post.
I do not want to complain but what you say that your support responds instantly is not really true (at least based on my own experience).
I'm trying to be positive, maybe because I sent the ticket on weekend so your support is on their vacation but it is on working days already, yet I get no response.
Is it because what I ask about is not that important or because I have not played with a deposit in your casino?
At first, they came pretty well and were responsive, but now complaints have been pouring in since the spam messages seemed to have spread to bigger problems. I don't know what the problem is because I don't prioritize new casinos with a minimal reputation too much. I think the problem you're facing is that it takes 48 hours to be a bad service for a casino that wants to show its presence in the realm of gambling. Don't put any money into it until the casino is completely 100% trusted.